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Tips on Identifying Malicious or Scam Messages

A Report by CYS Global Remit Network Admin Support Team


Scam and phishing messages are becoming more convincing every day. They can arrive via email, SMS, social media DMs, or even messaging apps like WhatsApp and Telegram. Knowing how to spot them early can save you from losing money, personal data, or access to your accounts.


Below are some practical tips to help you identify malicious or scam messages.


1. Watch for Urgency or Fear Tactics

Scammers often try to pressure you into acting quickly by creating fear or urgency. 

Common examples:


  • “Your account will be suspended in 24 hours”

  • “Unusual login detected — verify immediately”

  • “Final warning before permanent closure”


Legitimate organizations rarely demand immediate action without giving you time or alternative ways to verify.


2. Check the Sender Carefully

Always inspect the sender’s details, not just the display name.


Red flags include:


  • Email addresses with misspellings or extra characters

  • Random numbers or unofficial usernames in SMS or DMs

  • Messages claiming to be from a company but sent from a personal account


If it looks slightly “off”, it probably is.


3. Be Cautious of Links and Attachments

Scam messages often contain links or attachments designed to steal information or install malware.


Before clicking:


  • Hover over links to see the real URL (on desktop)

  • Check for shortened or suspicious links

  • Avoid opening unexpected attachments, especially .zip, .exe, or .pdf files you weren’t expecting


When in doubt, visit the official website manually instead of clicking the link.


4. Look for Poor Language or Inconsistencies

Many scam messages contain:


  • Spelling or grammatical errors

  • Awkward phrasing

  • Inconsistent branding or logos


While not all scams are poorly written, low-quality language is still a strong warning sign.


5. Requests for Sensitive Information Are a Big Red Flag

Legitimate companies will never ask for:


  • Passwords or one-time passwords (OTP)

  • Full credit card numbers

  • Private keys or recovery phrases

  • Personal details via unsolicited messages


If a message asks for sensitive information, treat it as malicious by default.


6. Too Good to Be True Offers

Messages promising rewards or prizes are a common scam tactic. 

Examples:


  • “You’ve won a free iPhone!”

  • “Claim your reward now”

  • “Limited-time offer just for you”


If you didn’t enter a contest or expect a reward, it’s almost certainly a scam.


7. Verify Through Official Channels

If you’re unsure whether a message is real:


  • Contact the company through their official website or app

  • Check your account directly by logging in manually

  • Look for official announcements or support pages


Never rely on the contact details provided in the suspicious message itself.


8. Trust Your Instincts

If something feels wrong, don’t ignore it. Scammers rely on people second‑guessing their instincts or acting too quickly.


Take a moment, verify, and ask for a second opinion if needed.


Final Thoughts

Staying safe online isn’t about being paranoid — it’s about being aware. By slowing down, checking details, and verifying through trusted sources, you can avoid most malicious or scam messages.


When in doubt: don’t click, don’t reply, and don’t share information.

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