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Virtual desktop infrastructure or Desktops-as-a-Service (DaaS)

Contributed by Jing-Wei Lim, Chief FinTech Officer



With the increasing adoption of cloud computing and remote work, access to business applications and data has become more critical than ever before. Employees need to access company resources from anywhere and at any time, and they expect a seamless experience that doesn't compromise data security or performance.

Virtual Desktop Infrastructure or Desktop-as-a-Service, often shortened to just VDI or DaaS, is an IT infrastructure that lets one access enterprise computer systems from almost any device (such as your personal computer, smartphone, or tablet). It eliminates the need for the company to provide staff with a physical machine, steering clear of having to deal with its management, repair, and replacement.

There are few key players in the market offering Virtual Desktop, namely: Citrix, Microsoft and VMware, AWS Workspaces & App Stream. Here are some of the advantages of using Virtual Desktops:

1. Centralised Management

Virtual Desktops allow for centralised management and administration of desktop environments. IT administrators can control and manage all desktops from a single location, making it easier to deploy updates, install software, and enforce security policies.


2. Cost Savings

Virtual Desktops can lead to cost savings in multiple ways. By centralising resources, organizations can reduce hardware costs as they can use lower-spec machines.


3. Enhanced Security

With Virtual Desktops, sensitive data and applications are stored centrally in the data center rather than being stored locally on individual devices. This centralisation helps improve data security, as data is less vulnerable to theft, loss, or damage on end-user devices.


4. Scalability, Flexibility and Mobility

Virtual desktops offer scalability, flexibility and mobility as it allows organizations to easily add or remove desktop instances to match their changing requirements. They can access their virtual desktop environment from any device with an internet connection, enabling remote work, BYOD (bring your own device) policies, and allowing users to seamlessly switch between devices without disrupting their work.


5. Improved Disaster Recovery

Virtual desktop infrastructure simplifies disaster recovery efforts. Since desktop environments are hosted centrally, it's easier to back up and replicate virtual desktop images, making it simpler to restore services in case of a disaster or hardware failure.

CYS Global Remit is exploring the use of Virtual Desktops for the several benefits it can offer, making it possible for our employees to connect to the same desktop every time, from anywhere and from any device.

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