A Report by CYS Global Remit Digital Media Marketing Team
In a splendid showcase of marketing brilliance, the annual Digital Marketing Asia 2023 event unfolded at the iconic Marina Bay Sands. Over three captivating days, this gathering brought together Asia's most influential CMOs and digital marketing professionals for a symphony of insightful discussions, engaging panels, and impactful presentations. Graced by the support of CYS Global Remit, our digital media marketing team had the privilege of not only just attending but actively participating in this dynamic event.
Day 1: Embracing AI for Marketing Excellence
On the first day of Digital Marketing Asia 2023, the inaugural day unfolded a tapestry of insights into the transformative realm of Artificial Intelligence (AI) in marketing for the Digital Media Marketing Team of CYS Global Remit.
Gary Liu, the visionary Co-founder & CEO of Terminal 3, illuminated the stage with predictions of a paradigm shift as organizations seamlessly integrate AI into their marketing functions. The discussions painted a vivid picture of AI's substantial market value, poised to soar to nearly $2 trillion by 2030. Terminal 3's innovative "Zero Knowledge" approach added an intriguing layer, delicately balancing privacy concerns with the enchantment of the internet. Picture asking CYS Global Remit questions about data and receiving answers without ever unveiling the actual underlying data — a magic trick of information.
A profound quote echoed through the session, encapsulating a fundamental truth: "Customers don't care about your solution. They care about their problems." This powerful reminder underscored the paramount importance of CYS Global Remit in addressing our customer issues transparently, whether through AI or human interaction, unveiling the essence of customer-centricity.
Day 2: Seamless Commerce Strategies
Diving into the enriching sessions of the second day, the spotlight was on unravelling the keys to marketing success through a profound understanding of customer needs and pain points. A resounding theme echoed the significance of collaboration and innovation at CYS Global Remit, underscoring the pivotal role of leveraging technology effectively in this dynamic landscape for CYS customers.
Drawing from the well of experience, Jayuss Rajoo, the Head of Marketing at Pizza Hut, took the stage to share enlightening insights into predictive personalization. The session delved into the realm of AI and machine-automated CRM journeys, revealing how even a small marketing team like CYS Global Remit can wield these tools to achieve ambitious brand and business objectives. The narrative unfolded as a testament to the power of strategic personalization in shaping customer experiences.
Day 3: Exploring Digital Ethics and Influencer Dynamics
On the final day, the focal point shifted to the realm of digital ethics, with a particularly noteworthy panel discussion casting light on the influential domain of influencers. The discourse navigated the intricate landscape of influencer selection, emphasizing a nuanced approach that aligns with brand values.
Networking and Potential Collaborations
As we approached the end of the event, the final notes resonated with the invaluable networking opportunities that unfolded. Engaging conversations with industry leaders like HubSpot, Ada, MessageBird, GettyImages, KANTAR, and Clickr not only fostered connections but also paved the way for potential collaborations.
Our heartfelt gratitude extends to the organiser of this remarkable event, Marketing Interactive. Their meticulous curation of an innovative and academically enriching experience deserves our sincere appreciation.