Leveraging Automation While Keeping the Human Touch

A Report by CYS Global Remit Human Resource Management Unit

As the financial services landscape becomes increasingly competitive and digitized, the ability to attract, assess, and onboard top talent swiftly—and thoughtfully—has become more important than ever. Automation in recruitment and onboarding has emerged as a powerful solution, enabling companies to streamline hiring processes, reduce manual workload, and improve overall candidate experience. 

But technology is only part of the story. 

In a people-driven industry like ours, the real value lies in finding ways to enhance human connection through automation—not replace it. At CYS, we believe that automation should serve as a bridge between efficiency and empathy. 

How CYS Uses Automation—With a Human Touch 

At CYS, we have integrated smart automation tools into our recruitment and onboarding processes to improve both speed and quality—without sacrificing personal interaction. 

One of the most effective innovations we’ve adopted is the use of self-assessment tests in the recruitment journey. 

Why Self-Assessment Tests Matter: 

• Empowers candidates: Self-assessments allow applicants to gauge their readiness and alignment for a role before progressing further. 

• Streamlines initial screening: We can objectively assess technical skills, communication style, and role suitability without bias or delay. 

• Enhances candidate experience: Applicants appreciate immediate feedback, greater transparency, and a clearer understanding of our expectations. 

These assessments are not just “filtering tools.” They are thoughtfully designed to reflect both the functional requirements of the role and the core values that define life at CYS. 

A Culture That Supports People-First Innovation 

CYS is proud to be a strong supporter of thoughtful innovation across all our operations—including HR. Our embrace of automation reflects our broader mission: to evolve with the demands of a global workforce while staying deeply connected to our people. 

By leveraging automation and tools like self-assessment tests, we: 

• Improve hiring efficiency without losing the personal touch 

• Increase objectivity and transparency in selection 

• Strengthen early engagement and cultural alignment 

• Empower our HRM Unit to focus on building relationships, not just processing tasks 

In a world where time is short and expectations are high, CYS remains committed to leading with both technology and humanity. We believe the future of work lies not in choosing between automation and empathy—but in designing systems where both thrive together.